Privacy Policy

SNEAKRO is an online retail store specializing in sneakers. All products are sourced and fulfilled through our trusted suppliers and logistics partners.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation

• Orders are not processed on weekends or public holidays

Shipping Time

• Estimated delivery time is 7–15 business days, depending on destination, carrier performance, and customs clearance

• Delivery times may vary during peak seasons or due to external factors beyond our control

Tracking Information

Once your order has been shipped, a tracking number will be sent to your email. Please allow 24–72 hours for tracking information to update in the carrier’s system.

Shipping Delays

SNEAKRO is not responsible for delays caused by:

• Customs inspections or clearance

• Incorrect or incomplete shipping information provided by the customer

• Carrier delays or force majeure events

If your order has not arrived within the estimated timeframe, please contact support@sneakro.com so we can assist you promptly.